Terms of service

Terms of Service

Effective Date: August 27, 2026

These Terms govern use of wristboutique.com and transactions or services offered by Wrist Boutique LLC unless a separate signed agreement controls.

1. Acceptance of Terms

These Terms of Service (“Terms”) are a legally binding agreement between you and Wrist Boutique LLC (“Wrist Boutique,” “we,” “us,” or “our”), a Texas limited liability company. By accessing or using wristboutique.com (the “Site”), creating an account, submitting an inquiry or offer, placing an order, making a payment or deposit, selling, trading, or consigning property to us, or otherwise using our services (collectively, the “Services”), you agree to these Terms and to policies incorporated by reference.

If a written invoice, order confirmation, deposit agreement, consignment agreement, trade-in agreement, warranty, return policy, or other agreement signed or expressly accepted by you conflicts with these Terms, the more specific agreement controls for that transaction to the extent of the conflict.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding contract. If you act for a company, trust, estate, or other person or entity, you represent that you have authority to bind that party. We may refuse service, cancel an account, or decline a transaction where permitted by law.

3. Luxury Goods; Independent Dealer Status

Wrist Boutique buys and sells luxury watches, jewelry, accessories, and related goods. Unless we expressly state otherwise in writing for a particular brand or product, Wrist Boutique is an independent dealer and is not an authorized dealer, agent, representative, or affiliate of the manufacturers or brand owners whose products may appear on the Site. Brand names and trademarks are used for identification and descriptive purposes and remain the property of their respective owners.

4. Product Information, Condition, and Photography

We seek to describe products accurately, but luxury goods—especially pre-owned, vintage, discontinued, consigned, or collectible items—may show wear, service history, replacement components, polishing, patina, aging, manufacturing variation, or other characteristics. Photographs are part of the description but may not reproduce color, finish, scale, texture, wear, or imperfections exactly because of lighting, display settings, image processing, or other factors.

References such as “new,” “unworn,” “pre-owned,” “excellent,” “mint,” “complete set,” “box and papers,” production year, model year, or similar terms are descriptive classifications based on the information reasonably available to us and the specific listing or invoice. Unless expressly promised in writing, they do not create a manufacturer warranty or representation that an item has never been handled, sized, transported, displayed, serviced, or otherwise possessed.

5. Authenticity

We use commercially reasonable processes appropriate to the item and transaction to assess authenticity. Any express authenticity guarantee, certificate, warranty, or remedy applies only if specifically stated in the product listing, invoice, written warranty, or other transaction document. Manufacturer authentication, manufacturer warranty eligibility, service eligibility, and manufacturer database status are separate matters and are not guaranteed unless expressly stated in writing.

6. Availability; No Reservation Until Accepted

Inventory is limited and may be offered simultaneously through our showroom, website, marketplaces, dealers, and other sales channels. Display of an item, quote, cart, checkout page, invoice draft, or payment instruction does not guarantee availability. An order is not accepted until we affirmatively accept it, receive required cleared funds, complete any verification we require, and do not cancel it under these Terms. We may reject or cancel an order before shipment or delivery for inventory error, pricing error, suspected fraud, payment risk, compliance concerns, inability to verify information, or other legitimate business reasons. If we cancel after receiving funds, we will return amounts due as required by applicable law and the governing transaction terms.

7. Pricing, Errors, Taxes, and Fees

Prices and availability may change without notice. We may correct typographical, pricing, inventory, specification, or other errors at any time before final acceptance of an order. If a product is mistakenly listed at an incorrect price, we may reject or cancel the affected order and refund amounts paid for the cancelled item as required by law.

You are responsible for applicable sales, use, excise, customs, import, brokerage, shipping, insurance, and other taxes or charges unless we expressly agree otherwise. We will collect taxes where we determine we are legally required to do so. Promotional codes, credits, and discounts may be subject to separate conditions and may be modified or withdrawn where permitted by law.

8. Payment; Cleared Funds; Fraud Prevention

We accept only payment methods we expressly authorize for a transaction. Payment is not final merely because an authorization, pending transfer, ACH entry, check, card approval, or payment confirmation appears. We may wait for final, irrevocable, collected funds before releasing merchandise. You represent that you are authorized to use the payment method and that all payment and identity information is accurate.

For high-value transactions, we may require identity verification, proof of address, bank or card verification, matching billing and shipping information, signed documentation, additional authentication, a waiting period, or other commercially reasonable anti-fraud measures. We may decline third-party payments or shipments to third parties. We may cooperate with payment networks, banks, insurers, carriers, law enforcement, and fraud-prevention providers regarding suspected fraud, theft, unauthorized payments, chargebacks, or other unlawful activity.

9. Deposits and Holds

A deposit or hold payment is governed by the specific deposit, invoice, or hold terms presented for that transaction. Unless those terms expressly provide otherwise, payment of a deposit does not transfer title or create a right to possession. Any non-refundable or earned deposit will be enforced only to the extent permitted by applicable law and the specific agreement accepted by the customer.

10. Shipping, Delivery, Inspection, and Risk

Shipping methods, insurance, delivery requirements, and estimated timing are determined by the applicable order terms. We may require adult signature, identification, carrier hold-for-pickup, delivery to a verified address, or other security measures. You are responsible for providing a complete and accurate delivery address and for complying with carrier procedures.

Shipment dates are estimates unless expressly guaranteed in writing. For orders subject to the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule, we will comply with applicable requirements concerning shipment representations, delay notices, consent to delay, cancellation, and refunds.

Risk of loss and title pass as provided by the applicable invoice, shipping terms, and governing law. Nothing in these Terms shifts risk in a manner prohibited by applicable consumer law. You should promptly inspect a shipment and notify us of visible loss, damage, tampering, missing contents, or material discrepancy within the period stated in the applicable return or shipping policy so that carrier or insurance claims can be preserved.

11. Returns, Exchanges, and Final Sales

Returns and exchanges are governed exclusively by the return policy, product listing, invoice, or written transaction terms applicable at the time of purchase. Certain high-value, sourced, special-order, customized, altered, sized, international, wholesale, consignment, deposit, or otherwise designated transactions may be final sale where permitted by law. No employee or representative may modify a written return restriction except in a written confirmation authorized by Wrist Boutique.

12. Warranties; Manufacturer Warranties

Any Wrist Boutique warranty is limited to the written warranty expressly provided with the item or transaction. Manufacturer warranties, if any, are provided by the manufacturer and are subject to the manufacturer’s terms, eligibility requirements, and discretion. Unless expressly stated in writing, Wrist Boutique does not represent that a manufacturer warranty is valid, transferable, active, or available for a particular item.

To the fullest extent permitted by law, and except for an express written warranty or rights that cannot lawfully be disclaimed, products and Services are provided “as is” and “as available,” and Wrist Boutique disclaims implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage of trade.

13. Repairs, Service, Sizing, and Water Resistance

If we arrange or perform service, repair, cleaning, polishing, sizing, pressure testing, refinishing, or other work, the scope and warranty are limited to the written service terms. Water resistance is not permanent and may be affected by age, seals, prior service, impact, crown or pusher use, temperature, and other conditions. Unless expressly stated in a written service warranty, we do not guarantee ongoing water resistance or suitability for swimming, diving, or exposure to moisture.

14. Trade-Ins, Purchases From Customers, and Consignments

Any purchase, trade-in, or consignment is subject to our inspection, authentication, ownership verification, final valuation, and the specific written transaction agreement. You represent that you have good and transferable title to any property you deliver to us, that it is free of undisclosed liens or claims, and that it is not stolen, counterfeit, fraudulently obtained, or subject to a financing or ownership dispute. We may retain records and cooperate with authorities or rightful owners as permitted or required by law.

15. Accounts and Account Security

You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. You must provide accurate information and promptly notify us of suspected unauthorized access. We may suspend or terminate accounts to protect users, investigate misuse, enforce these Terms, or comply with law.

16. Electronic Communications; SMS and Calls

You consent to receive electronic records and transactional communications relating to your inquiries, orders, account, security, and Services at the contact information you provide. Marketing emails, texts, or calls will be sent only as permitted by applicable law and applicable consent. Consent to marketing is not a condition of purchase. You may opt out of marketing as described in the communication, but transactional or legally required messages may continue.

17. Intellectual Property

The Site and its original content, design, layout, photographs, graphics, videos, text, databases, software, logos, and other materials are owned by or licensed to Wrist Boutique and are protected by intellectual-property laws. Except for personal, non-commercial use of the Site, you may not reproduce, republish, distribute, modify, create derivative works from, scrape, systematically extract, train models on, commercially exploit, frame, mirror, or use our content without prior written permission.

18. User Content and Feedback

If you submit reviews, photographs, comments, feedback, or other content for public display or marketing use, you represent that you have the right to submit it. Unless we agree otherwise in writing, you grant Wrist Boutique a non-exclusive, worldwide, royalty-free, sublicensable license to host, reproduce, display, adapt, and use that content to operate, promote, and improve the Services. This license does not transfer ownership of your underlying intellectual property.

19. Prohibited Conduct

• Use the Services for unlawful, fraudulent, deceptive, abusive, infringing, or harmful activity.

• Provide false identity, ownership, payment, shipping, or transaction information.

• Attempt unauthorized access, interfere with security, introduce malicious code, or disrupt the Site or Services.

• Scrape, crawl, harvest, copy, benchmark, reverse engineer, or systematically extract Site content or data except as expressly authorized by us or non-waivable law.

• Use bots or automated systems to purchase inventory, overwhelm systems, manipulate pricing, or circumvent purchase limits or security controls.

• Infringe intellectual-property, privacy, publicity, or other rights of Wrist Boutique or any third party.

• Use the Services to facilitate money laundering, sanctions evasion, trafficking in stolen goods, payment fraud, chargeback abuse, or other unlawful conduct.

20. Third-Party Services and Links

The Services may use or link to third-party payment processors, carriers, marketplaces, social networks, analytics providers, financing providers, or other services. We do not control and are not responsible for the independent acts, omissions, availability, security, terms, or privacy practices of third parties, except to the extent liability cannot lawfully be excluded.

21. Disclaimer of Site and Service Warranties

To the fullest extent permitted by law, we do not warrant that the Site or Services will be uninterrupted, error-free, secure, or free of harmful components; that content will always be complete, current, or accurate; or that a particular product will remain available. Information on the Site is provided for commercial and informational purposes and is not investment, tax, legal, appraisal, or financial advice. Market prices for collectible goods can fluctuate materially.

22. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WRIST BOUTIQUE AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF USE, LOSS OF DATA, LOSS OF OPPORTUNITY, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO THE SITE, SERVICES, OR A TRANSACTION, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR PRODUCT OR TRANSACTION WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO WRIST BOUTIQUE FOR THAT PRODUCT OR TRANSACTION, AND OUR AGGREGATE LIABILITY FOR CLAIMS RELATING ONLY TO USE OF THE SITE WILL NOT EXCEED $100. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

23. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Wrist Boutique and its members, managers, officers, employees, affiliates, agents, and service providers from third-party claims, damages, liabilities, judgments, losses, costs, and reasonable attorneys’ fees arising from your unlawful use of the Services, your breach of these Terms, your violation of another person’s rights, or your fraudulent or materially false representations. This provision does not require a consumer to indemnify us for our own unlawful conduct.

24. Binding Arbitration; Class-Action Waiver

Except for a claim eligible for small-claims court and a claim seeking temporary or preliminary injunctive relief to protect intellectual-property rights, confidential information, or prevent imminent unlawful conduct, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, the Services, communications, or any transaction with Wrist Boutique will be resolved by binding individual arbitration under the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1–16.

Before filing arbitration, the complaining party must send a written Notice of Dispute describing the claim and requested relief to the other party and allow 30 days for a good-faith informal resolution. Notices to Wrist Boutique must be sent to legal@wristboutique.com and to Wrist Boutique LLC at its then-current principal business address. If unresolved, arbitration will be administered by the American Arbitration Association (“AAA”) under the AAA Consumer Arbitration Rules for consumer disputes and the AAA Commercial Arbitration Rules for other disputes, as applicable, as modified by these Terms.

Arbitration will be conducted on an individual basis only. Neither party may bring or participate in a class, collective, consolidated, mass, representative, or private-attorney-general proceeding to the fullest extent permitted by law. The arbitrator may award the same individual remedies a court could award but may not award relief for persons who are not parties to the arbitration.

If the class-action waiver is finally determined unenforceable as to a particular claim or request for public injunctive relief, that portion will be severed and litigated in a court of competent jurisdiction after all arbitrable claims are resolved, unless applicable law requires otherwise.

You may opt out of this arbitration agreement by sending written notice to legal@wristboutique.com within 30 days after you first accept these Terms. Your notice must include your full name, contact information, and an unambiguous statement that you opt out of the arbitration agreement. Opting out of arbitration does not opt you out of any other provision of these Terms.

25. Governing Law; Venue; Jury Waiver

The FAA governs Section 24. For matters not governed by the FAA, these Terms and any dispute are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent federal law or non-waivable law of another jurisdiction applies. For any dispute properly proceeding in court, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in the Texas county where Wrist Boutique maintains its principal place of business, unless applicable law requires otherwise.

TO THE EXTENT A DISPUTE PROCEEDS IN COURT AND A JURY-TRIAL WAIVER IS PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES TRIAL BY JURY.

26. Force Majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including carrier disruption, severe weather, natural disaster, fire, flood, war, terrorism, civil unrest, labor dispute, governmental action, embargo, epidemic, utility or internet outage, cyberattack by third parties, payment-network interruption, or supplier failure, except that this provision does not excuse obligations that applicable law does not permit us to avoid.

27. Changes, Suspension, and Termination

We may modify the Site, Services, or these Terms prospectively. Material changes will be posted or otherwise communicated as required by law. We may suspend or terminate access for violation of these Terms, security concerns, fraud risk, or legal requirements. Changes do not retroactively alter a completed transaction unless the parties agree or applicable law permits.

28. Severability; Waiver; Assignment; Entire Agreement

If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect, subject to the specific severability rule in Section 24. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, financing, or by operation of law. These Terms, together with incorporated policies and transaction-specific agreements, constitute the agreement concerning their subject matter.

29. Accessibility

Wrist Boutique is committed to providing individuals with disabilities meaningful access to our goods, services, and digital experiences. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a technical accessibility goal and seek to identify and remediate accessibility barriers on an ongoing basis. This statement of a goal is not a representation that every page, feature, third-party integration, or item of content will at all times satisfy every WCAG success criterion.

If you experience difficulty accessing any part of the Site, obtaining information about a product, communicating with us, or completing a transaction because of a disability, please contact accessibility@wristboutique.com. Please identify the page or feature involved and describe the difficulty encountered. We will make reasonable efforts to investigate the issue, provide the relevant information, product, or service through an accessible alternative where reasonably available, and remediate barriers within our control as appropriate.

Certain Site functions may rely on third-party platforms, applications, payment services, embedded content, or other technology that we do not fully control. We encourage providers to support accessible experiences and will consider reasonable alternatives when an accessibility issue involving third-party technology is brought to our attention. Nothing in this Section limits any right or remedy that cannot lawfully be waived or restricted.

30. Privacy

Our Privacy Policy and Cookie Policy describe our data practices and are incorporated into these Terms by reference.

31. Contact

Wrist Boutique LLC, Texas, United States. Website: wristboutique.com. Legal notices and arbitration opt-outs: legal@wristboutique.com. Privacy matters: privacy@wristboutique.com.

IMPORTANT: THESE TERMS INCLUDE A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER. PLEASE READ SECTION 24 CAREFULLY.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO GO TO COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS ACTION.